Claims
How to File a Claim For Disability Income Insurance, Life Insurance, Critical Illness and Accident Insurance
Allstate — File Claims on MyBenefits
Your Claim Is Important to Us, Especially in Your Time of Need
With MyBenefits, our 24/7 automated customer service portal, you can complete the process in minutes. And if you sign up for direct deposit, your benefit could be in your bank account in days!
How to File a Claim
Start a Claim
Filing a claim online is easy using My Benefits. Simply answer questions to provide your claim details. To begin, you will need your policy number and payment information for how you will receive your benefits.
Uploading Documents
After providing your claim details, securely upload your supporting documentation, which may include diagnosis and treatments. PDFs, TIFF, and JPEG formats are accepted.
Submitting a Claim
Once your form and supporting documentation are complete, you may submit your claim for review.
Claims Review
Review times may vary depending on the complexity of your claim. To expedite the review process, be sure to provide all the required documentation. We will notify you if additional information is needed.
Before You Start
Claims Checklists
We provide Claims Checklists to help you file a claim.
Resources
- We make it easy for you to check on the status of your claim online anytime at MyBenefits.
- You can file online at any time at MyBenefits.
- Or print and file your claim using the forms below.
MyBenefits on the Go
You can also access all the functionality of MyBenefits on the go through our mobile app for Apple and Android devices.
Downloads
Forms, Requests and Authorizations
Claim Forms
Requests and Changes
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